CLIENT CHARTER , QUALITY STATEMENT
& OSHE POLICY
CLIENT CHARTER
QUALITY STATEMENT
Our Quality Policy
UTM is committed to excellence in the development of human resource as well as science and technology through innovation to meet the expectations and hopes of its customers.
The UTM Quality Objective
The UTM Quality Objective states that the University will strive to achieve quality of the highest level through continuous improvement. Emphasis is given to innovation, creativity & ‘zero defect’ processes. An integrated approach is adopted to achieve this objective by:
- Enhancing scholarship, nurturing outstanding personality & developing individual potential;
- Pioneering the frontiers of knowledge that contribute to inventions in new technologies;
- Diversifying student-access to higher education to increase opportunities for education through a broad-based education system;
- Increasing the variety of continuous education programmes;
- Increasing research according to stipulated specifications & producing findings that can be commercialised;
- Increasing consulting work on a contractual basis;
- Increasing publication to meet market needs;
- Enhancing quality of teaching through assessment on teaching;
- Enhancing the university management system to ensure efficiency, efficacy and adaptability;